Customer Service Liaison

5 hours ago


Hadley, Massachusetts, United States Staffing Now Full time
Job Summary

We are seeking a skilled Call Center Representative to serve as a liaison between our client and their customers. This part-time, hybrid role is based in the Hadley, MA area and requires strong communication skills.

Key Responsibilities
  • Manage high volumes of inbound calls in a timely and efficient manner.
  • Utilize communication scripts to handle various topics and provide solutions to customer inquiries.
  • Identify customer needs, clarify information, and provide alternatives to resolve issues.
  • Seize opportunities to upsell products and services.
  • Build and maintain sustainable relationships with customers through exceptional service.
  • Maintain accurate records of all conversations in our call center database.
Requirements

To be successful in this role, you will need excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Please review the job requirements carefully to ensure you meet the necessary qualifications.



  • Hadley, Massachusetts, United States Domino's Pizza LLC Full time

    Customer Service Representative Opportunity at Domino's Pizza LLCWe are seeking a skilled and friendly Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key...


  • Hadley, Massachusetts, United States Stop & Shop Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our Store Support Team as a Customer Service Representative. As a key member of our team, you will play a vital role in ensuring our customers receive exceptional service and support in our stores.Key Responsibilities:Provide excellent customer service and support to...


  • Hadley, Massachusetts, United States Stop & Shop Full time

    Job SummaryWe are seeking a dedicated and customer-focused individual to join our Store Support Team as a Customer Service Representative. As a key member of our team, you will play a vital role in ensuring our customers have an exceptional shopping experience.Key ResponsibilitiesAs a Customer Service Representative, you will be responsible for providing...


  • Hadley, Massachusetts, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe're a dynamic and fast-paced company that's passionate about delivering exceptional customer experiences. As a customer service representative, you'll play a vital role in helping us achieve our mission.Job DescriptionWe're seeking a highly motivated and customer-focused individual to join our team as a customer service...


  • Hadley, Massachusetts, United States Planet Fitness Full time

    Job SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This position would involve opening the gym at 4:15 a.m. Monday through FridayKey ResponsibilitiesGreet members, prospective members and...


  • Hadley, Massachusetts, United States P.R.I.D.E. Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Sales Associate at P.R.I.D.E. This role is perfect for those who enjoy working in a fast-paced environment and providing excellent customer service.Key ResponsibilitiesCustomer Service: Provide top-notch service to customers during the busy midday...


  • South Hadley, Massachusetts, United States Big Y Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Big Y. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service: Provide...


  • South Hadley, Massachusetts, United States Big Y Full time

    {"Job Title": "Customer Service Specialist", "Job Description": "Key ResponsibilitiesOperate a cash register, lottery, and scanner using correct procedures.Maintain accurate records and reports.Ability to operate equipment in a fast-paced environment while following established best practices.Process customer transactions and resolve customer concerns in a...


  • South Hadley, Massachusetts, United States Your Everlasting Solution, Inc. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Receptionist to join our team at Your Everlasting Solution, Inc. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.Key Responsibilities:Provide exceptional customer service to clients and visitorsAnswer...

  • Service Director

    6 hours ago


    Hadley, Massachusetts, United States Chipotle Full time

    Chipotle - 334 Russell St.As a Service Leader at Chipotle, you will be responsible for ensuring that high-quality food is served to our customers. This includes:Monitoring food quality and safetyResolving customer complaints and incidentsCoordinating crew breaks, shift changes, and line schedulesDeveloping and cross-training front-of-house crew membersWe are...


  • Hadley, Massachusetts, United States Balise Auto Full time

    Job Title: Automotive Service AdvisorJoin Balise Auto as a skilled Automotive Service Advisor, where you will play a vital role in delivering exceptional customer experiences from meet and greet to delivery. As a key member of our team, you will be responsible for providing clear communication, expectations, and a world-class guest experience.Key...


  • Hadley, Massachusetts, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Cashier to join our team at Walmart. As a Cashier, you will play a critical role in providing excellent customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesOperate a cash register and process transactions accurately and efficientlyProvide...


  • Hadley, Massachusetts, United States Host Healthcare Full time

    Join Host Healthcare as a Speech Therapist in Hadley, MAHost Healthcare is a leading travel healthcare company with a current opening for a Speech Therapist position in Hadley, MA. As a Speech Therapist with Host Healthcare, you will have the opportunity to work with a passionate and transparent team, providing top-notch care to patients in need.Why Choose...

  • Service Technician

    3 weeks ago


    South Hadley, Massachusetts, United States FSI Oil & Propane Full time

    Job SummaryWe are seeking an experienced Service Technician to join our team at FSI Propane & Oil Inc. The ideal candidate will perform preventive maintenance and emergency repairs on heating and cooling systems for residential customers.Key ResponsibilitiesPerform routine maintenance and repairs on heating and cooling systemsConduct on-site inspections and...


  • South Hadley, Massachusetts, United States InsideHigherEd Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our dining services team as a Waitperson. As a Waitperson, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and maintaining a clean and safe environment.Key ResponsibilitiesProvide prompt and courteous service to...


  • Hadley, Massachusetts, United States TJ Maxx Full time

    TJ Maxx Job Description **About the Role** As a Sales Associate at TJ Maxx, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for all customers. **Key Responsibilities** * Engage with customers and respond to their needs in a timely and professional manner * Accurately process customer...


  • Hadley, Massachusetts, United States Marshalls Full time

    Join Our Team as a Backroom Associate at MarshallsWe are seeking a highly motivated and customer-focused individual to join our team as a Backroom Associate at Marshalls. As a key member of our sales team, you will be responsible for maintaining a positive store culture, providing excellent customer service, and supporting the sales floor team.Key...


  • Hadley, Massachusetts, United States Athleta Full time

    Job Summary Athleta is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a key member of our sales floor, you will be responsible for delivering exceptional customer service, building strong relationships with customers, and driving sales growth. Key Responsibilities Engage with customers to understand their needs...

  • Cart Attendant

    24 hours ago


    Hadley, Massachusetts, United States Walmart Full time

    Cart and Janitorial Associate Role at WalmartAs a valued member of our Front-End Service team, you will play a crucial role in ensuring our customers have a positive experience from the moment they enter our store to the time they leave. Your responsibilities will include:Ensuring a clean and welcoming environment for our customers by cleaning restrooms,...


  • Hadley, Massachusetts, United States Marshalls Full time

    Backroom Associate Job DescriptionAs a Backroom Associate at Marshalls, you will play a vital role in supporting our store's operations. Your responsibilities will include:Key Responsibilities:Providing exceptional customer service and ensuring a positive shopping experience for internal and external customers.Supporting and embodying a positive store...