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Front Desk Associate

2 months ago

Concord, North Carolina, United States Atrium Hospitality Full time

Job Summary:

Atrium Hospitality is seeking a skilled Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.

Key Responsibilities:

  • Provide warm and welcoming service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Manage front desk operations, including check-in, check-out, and room assignments.
  • Process payments, handle guest complaints, and maintain accurate records.
  • Collaborate with other departments to ensure seamless guest experiences.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • High school diploma or equivalent required.

About Atrium Hospitality:

Atrium Hospitality is a leading hospitality company that values teamwork, passion, and appreciation for service excellence. We strive to create positive experiences for our associates and guests alike.