Parking Attendant

2 days ago


Wichita, Kansas, United States ASM Global Full time
Job Summary:

Under the supervision of the Guest Experience Parking Supervisor, Coordinator, or Manager, the Parking Attendant will assist with controlling and monitoring all parking and traffic within the parking lots. This role requires a high level of customer service, attention to detail, and ability to work effectively under pressure.

Key Responsibilities:
  • Assist with event parking and traffic management, ensuring a smooth and efficient experience for guests.
  • Work closely with the Parking Supervisor and/or Guest Experience Manager to coordinate parking operations and resolve any issues that may arise.
  • Be familiar with the layout, operations, and assigned positions of each parking lot.
  • Prevent unauthorized distribution of materials in parking lots and ensure that guests are not attempting to place materials on vehicles.
  • Take payments and verify permits using assigned equipment.
  • Check-out and check-in uniform shirts, reflective vests, keys, radios, electronics, equipment, and other scanning devices as necessary.
  • Assist guests with "car challenges" at events.
  • Act in a professional manner with clients, employees, exhibitors, guests, and others encountered in the course of employment.
  • Provide excellent customer service to every client, guest, and vendor.
  • Report to the Parking Supervisor and/or Guest Experience Manager in the assigned location and attend pre-event briefings.
  • Follow oral and written instructions and communicate effectively with others.
  • Maintain an effective working relationship with clients, employees, exhibitors, guests, and others encountered in the course of employment.
  • Remain flexible and adjust to situations as they occur.
  • Work a combination of all events, including Thunder Hockey games.
  • Regular attendance is an essential job function.
  • Position requires the ability to work at all local ASM Global venues.
  • Other duties as assigned.
Requirements:
  • Meet the physical demands of the job, which include being able to get in and around the facility, lifting, carrying, moving, climbing, and moderate to loud noises.
  • Work effectively under pressure and/or stringent schedule and produce accurate results.
  • Must speak and understand English.
  • Positive attitude and neat appearance.
  • Must work well with others.
  • Ability to pass a credit/background check.
Education and/or Experience:
  • High School Diploma or GED.
  • Must be able to work independently with little or no supervision.
  • Ability to work with co-workers and all levels of staff.
  • Excellent customer service, interpersonal, and communication skills.
Skills and Abilities:
  • Positive, customer service-oriented attitude at all times.
  • Maintain proper grooming and dress code standards.
  • Work ethic encourages strong urgency and quality in a team environment.
  • Ability to work with other team members in the venue.
  • Ability to undertake and complete multiple tasks.
  • Attention to detail.
Other Qualifications:

Requires ability to work flexible/extended hours and/or irregular hours, including nights, weekends, and holidays, as needed.

Physical Demands:

This position requires substantial walking, stationary standing, stooping, and the possibility of lifting to 30 lbs. This position is located outside the facility, and must be able to endure temperature extremes, both hot and cold.

Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
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