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Culinary Operations Manager
2 months ago
Job Overview
Culinary Operations Manager
ABM Services is a prominent provider of facility solutions, boasting a workforce of over 130,000 across more than 300 locations. With a revenue of approximately $6.4 billion, we deliver a range of services including electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission-critical solutions, and parking. Our mission is to provide tailored facility solutions across diverse environments, from educational institutions to healthcare facilities.
Position Summary
The Culinary Operations Manager is responsible for overseeing meal service delivery to patients, staff, and visitors, ensuring adherence to ABM's standards. This role requires effective leadership and management skills to foster a positive dining experience.
Key Responsibilities
- Uphold ABM's mission and values in all interactions.
- Maintain professionalism and composure in challenging situations.
- Build and sustain positive relationships with customers, promoting a service-oriented culture.
- Monitor and enhance customer service initiatives, implementing new strategies for improvement.
- Conduct training programs to ensure compliance and skill development among staff.
- Ensure adherence to health and safety protocols, including HIPAA regulations.
- Lead regular meetings with team members to discuss performance and service quality.
- Manage inventory and oversee the proper use of supplies and equipment.
- Conduct inspections to ensure food quality, safety, and sanitation standards are met.
- Assist in the recruitment and training of new employees, ensuring they understand their roles and responsibilities.
- Maintain accurate records related to employee performance and departmental operations.
Qualifications
Education: High School Diploma or GED required; Associate's Degree in Food Service or related field preferred.
Experience: A minimum of three to five years of supervisory experience in a food service setting is required.
Certifications: Sanitation certification is required (may be obtained within 60 days of employment).
Skills: Strong communication skills, ability to follow instructions, and proficiency in basic office technology are essential.
Join ABM Services and contribute to our commitment to excellence in facility solutions and customer service.