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Customer Service Representative

2 months ago

Hacienda Heights, California, United States El Pollo Loco Full time

About the Role:

We are seeking a skilled and friendly Cashier and Customer Service Specialist to join our team at El Pollo Loco. As a key member of our restaurant staff, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and welcoming environment for our guests.

Key Responsibilities:

  • Provide friendly and courteous service to all guests, ensuring a positive dining experience.
  • Operate a cash register and process transactions accurately and efficiently.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Work effectively as part of a team to deliver fast and efficient service.
  • Assist with opening and closing procedures, including counting tills and balancing the cash register.

Requirements:

  • No prior experience is required, but one or more years of experience in a customer-facing role is preferred.
  • Able to speak and read English fluently (second language a plus).
  • Ability to work effectively in a fast-paced environment and multitask with ease.
  • Food handler card required where applicable.

What We Offer:

  • Competitive hourly rate.
  • Flexible scheduling, including full-time and part-time hours.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment with a team-oriented culture.