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Senior Operations Manager for Facilities and Real Estate

2 months ago

Seattle, Washington, United States King County Full time
About the Role

We are seeking a highly skilled and experienced Deputy Director of Operations and Facilities Management to join our team at King County. As a key member of our senior leadership team, you will be responsible for managing the daily operations of our Facilities Management Division, including strategic initiatives and special projects.

Key Responsibilities
  • Operational Leadership: Supervise day-to-day operations, including Building Operations, Capital Projects, Health Through Housing, Customer Experience, Security, and Communications.
  • Strategic Planning: Implement and promote goals, vision, workforce management, performance measures, and strategies.
  • Asset Management: Develop and implement an asset management system and energy efficiency plan to effectively manage County-owned properties.
  • Budgeting: Participate in the development of the division budget, focusing on aligning strategic priorities with current resources.
  • Communication: Collaborate with key stakeholders and create a communications plan and structure to enable effective and timely responses with customers on the status of major projects and initiatives.
  • Culture and Innovation: Foster a culture of innovation and change, with a strong sense of how to develop and offer new products and services, and bring along others.
  • Process Improvement: Utilize internal and external resources, technology, and continuous improvement techniques to report metrics, improve processes, create more capacity, and deliver greater value.
  • Legislative Support: Recommend, draft, and advocate for legislation and other laws and regulations to support changes, evaluate new legislation for impact, and efficiently implement legislation changes.
  • Division Leadership: Serve as Division Director in the absence of the director.
Requirements
  • Experience: Strong daily operations experience and background with a large facilities, public works, or real estate management organization.
  • Leadership Skills: Demonstrate a high level of self-awareness and be comfortable with their own strengths and weaknesses.
  • Cultural Competence: Be culturally aware and comfortable having complex and challenging discussions about race and diversity in the workplace.
  • Change Management: Lead a changing culture within an emerging LEAN organization focused on continuous improvement.
  • Strategic Thinking: Conceptualize, develop, and implement strategies, systems, standards, and plans for a wide variety of functions.
  • Communication Skills: Develop metrics and use innovative visual tools to display division priorities and strategic initiatives in a clear and impactful manner for use in policy decisions.
  • Adaptability: Persevere and adapt, while working in a multi-faceted and sometimes ambiguous environment.
  • Staff Development: Create initiatives to develop, coach, and mentor a culturally and generationally diverse staff in a collaborative manner that focuses on employee engagement, good communication, and team building.