Dependable Service Team Member
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role requires exceptional communication and interpersonal skills, as well as the ability to multitask and work in a fast-paced environment.
Responsibilities
- Provide exceptional customer service by answering phone calls and responding to customer inquiries in a timely and courteous manner.
- Assist customers with scheduling appointments and answering service-related questions.
- Update customer profiles and ensure accurate information is maintained.
- Communicate follow-up information to customers regarding pending service requests.
- Collaborate with the service team to ensure timely responses to customer inquiries.
Requirements
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Able to multitask and answer a multi-line phone system.
- Strong customer service skills and ability to empathize with customers.
- Attention to detail and strong data entry skills.
About the Salary
This role offers a competitive salary of $55,000 - $65,000 per year, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package, including medical reimbursement, paid holidays, and paid vacation time. We also prioritize work-life balance and provide opportunities for professional growth and development.
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