Environmental Services Operations Director

4 days ago


Charlotte, North Carolina, United States JK Consultants Full time
Job Overview

JK Consultants is seeking a highly skilled Environmental Services Operations Director to oversee the performance of routine to complex tasks, ensuring compliance with client specifications.

About the Role

This key position plays a pivotal role in maintaining the highest standards of cleanliness and efficiency. As a member of our operations team, you will be responsible for managing and directing the performance of various tasks and projects, serving as the primary point of escalation for client concerns and inquiries.

Key Responsibilities:
  • Project Management: Ensure compliance with company and client specifications by managing and directing the performance of various tasks and projects.
  • Client Relations: Serve as the primary point of escalation for client concerns and inquiries, leading contract renegotiations and pursuing new service opportunities.
  • Staffing and Training: Ensure proper staffing levels across sites, recruiting and interviewing candidates, and providing feedback on candidate selection. Develop and implement training programs for site staff and management.
  • Payroll and Budgeting: Monitor payroll processes, including timesheet approval and workforce metrics. Develop supply inventory metrics for budgeting and client contract negotiations, focusing on cost savings.
  • Industry Knowledge: Stay updated on industry standards and integrate new cleaning techniques, supplies, and tools appropriately.
Requirements:
  • Bachelor's Degree in Business, Communications, or related field preferred.
  • Minimum of eight (8) years of relevant experience in Facility Services, Aerospace Operations, Manufacturing, or a related field.
  • Proven ability to coach, motivate, develop, and lead diverse teams.
  • Proficiency in Microsoft Office, Salesforce, Kronos/UKG, and similar corporate systems.
  • Valid driver's license with a record that meets company standards.
  • Experience in managing union contracts and securing a Government Security Clearance or Live Scan as required.
  • Bilingual abilities in Spanish and English are preferred.
  • Willingness to travel locally (30-40%) and to headquarters as needed.
Estimated Salary:

$80,000 - $110,000 per annum, based on location and experience.



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