Front Office Patient Care Coordinator for Tribeca Physical Therapy

2 days ago


New York, New York, United States Tribeca Physical Therapy Full time
About the Role

Tribeca Physical Therapy is seeking an experienced Front Office Patient Care Coordinator to join its growing team. As a key member of our front office staff, you will provide exceptional customer support from initial contact to final visit and beyond.

Responsibilities
  • Manage front desk tasks, including computer use, phone answering, report preparation, and statistic tracking.
  • Respond to all incoming leads from online sources and Facebook ads.
  • Schedule new patient evaluations.
  • Check in new patients and collect necessary paperwork.
  • Greet patients as VIPs and ensure a seamless experience.
  • Process insurance benefits checks and authorizations.
  • Collect patient payments.
  • Schedule appointments efficiently.
Requirements
  • Bachelor's Degree.
  • Minimum 2-3 years of front desk experience.
  • Healthcare insurance/billing/collections experience preferred.
  • Sales and objection handling skills required.
  • Flexibility and multitasking abilities essential.
Working with Us

Tribeca Physical Therapy offers a competitive compensation package, including benefits. We prioritize teamwork, flexibility, and personal growth. Our ideal candidate is dependable, people-oriented, adaptable, and detail-focused.

Benefits and Perks
  • Flexible scheduling.
  • Competitive salary ($55,000 - $65,000 per year).
  • Paid time off.
  • Holiday pay.
  • CEU reimbursement.
  • Mentorship opportunities.


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