IT Infrastructure Specialist

2 weeks ago


Frisco City, Alabama, United States Planet Fitness Full time
About Planet Fitness

We're a fitness revolution that's changing lives and shaping the future of our brand. With over 2,000 locations in the US, Canada, Puerto Rico, and Australia, we're constantly seeking top talent to join us in creating the Judgement Free Zone.

Salary Information

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience and location.

Job Description

We're looking for an IT Infrastructure Specialist to install and maintain computer systems and networks in our retail locations. This role will also involve guiding users on how to use our IT infrastructure safely and effectively.

Duties and Responsibilities
  • Provide basic end-user support, including onboarding and offboarding members.
  • Utilize our ticketing system to document and prioritize work, responding to requests in a timely fashion.
  • Install and set up networks, computers, and peripheral components at new clubs and for traveling corporate staff members.
  • Provide Tier 1 Support, troubleshooting, and maintenance of basic technology implementations.
  • Train and support users in new and existing IT systems, policies, and procedures.
Required Skills and Qualifications
  • High School diploma or equivalent required.
  • At least 1-2 years of experience in hardware and software installation/integration is required.
  • Fundamental understanding of computer networks and ability to identify, troubleshoot, and document network connectivity and performance issues.
  • Familiarity with software and hardware-based firewalls, anti-virus, anti-malware, and other associated technologies.
Benefits
  • 401(k) matching.
  • Competitive salary.
  • Dental insurance.
  • Health insurance.
  • Opportunity for advancement.
  • Paid time off.
  • Parental leave.
  • Vision insurance.
  • Wellness resources.


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