Customer Service Ambassador

4 weeks ago


Bloomfield Hills, Michigan, United States VO Spa One LLC Full time
Job Title: Guest Experience Specialist

About the Role:
At VO Spa One LLC, we are seeking a highly skilled Guest Experience Specialist to join our team.

Key Responsibilities:
- Ensure exceptional guest experiences from initial contact to completion of services
- Manage guest intake process, responding to questions and inquiries
- Collaborate with new patient leads, ensuring timely and professional service
- Maintain a clean and organized workspace, providing excellent communication and administrative services
- Support sales process and represent the VO Spa One LLC brand

Essential Characteristics:
- Ethical
Positive attitude
Enthusiastic
Team orientation
Empathetic
Honesty
Trustworthy
Outgoing
Problem solver
Responsible

Essential Skills:
- Organized
- Responsive
- Adaptive, flexible, and able to multitask
- Continuous improvement mentality
- Effective communication
- Time management/self-management
- Sales oriented

Qualifications:
- Thorough knowledge of spa services
- Excellent interpersonal skills and customer service orientation
- Excellent cleanliness and sanitation skills
- Comfortable consulting patients regarding cosmetic and non-cosmetic treatment options, techniques, and treatment plans
- 2+ years customer service experience

Physical/Mental Requirements:
- Standing for extended periods
- Ability to lift at least 30lbs
- Exposure to blood and bodily fluids
- Continual use of manual dexterity, gross motor skills, bi-manual dexterity, and fine motor skills

Compensation:
- $15/Hr+ (based on experience)

About VO Spa One LLC:
At VO Spa One LLC, we are dedicated to providing exceptional guest experiences. We are committed to maintaining a clean and organized workspace, providing excellent communication and administrative services, and supporting the sales process.

Join our team:
If you are a highly skilled Guest Experience Specialist looking for a challenging and rewarding role, we encourage you to apply.

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