Service Leadership Professional
4 days ago
Job Title: Service Leadership Professional
Location: Pompano Beach, FL
We are seeking a highly experienced Service Leadership Professional to lead our customer service team in Pompano Beach, FL. As a key member of our leadership team, you will drive process improvements, ensure exceptional customer experiences, and inspire your team to excel in their roles.
Key Responsibilities:
- Develop and maintain effective organization of responsibility, including efficient recruiting, training, coaching, employee engagement, workflow patterns, performance standards, delineation of duties and responsibilities, staffing levels, and supervision.
- Provide strategic direction, planning, and execution to meet/exceed productivity, brand representation, and efficiency goals.
- Lead, develop, and coach managers of various teams to build successful relationships and deliver an exceptional customer experience.
Requirements
- 5+ years in a managerial role for a multi-channel contact center.
- Demonstrable knowledge of contact center metrics, best practices, and sound understanding of contact center workflow.
- Strong mentoring and relationship building skills with ability to effectively manage group and interpersonal conflict situations.
Benefits
- Competitive wages: $85,000 - $110,000 per year, depending on experience.
- Company-paid Holidays and Vacation.
- Profit-sharing program.
- Advancement opportunities.
-
Insurance Leadership Professional
5 days ago
Pompano Beach, Florida, United States Dyal Agency Full timeJob OverviewThe Dyal Agency is a supportive community of professionals committed to helping clients secure their futures. As a Remote Life Insurance Team Leader, you will mentor and guide a team of agents, drive team success, and contribute to our positive company culture.About the Role: This position is ideal for individuals who do not have prior sales...
-
Leadership Development Coach
2 weeks ago
Pompano Beach, Florida, United States Dyal Agency Full timeCompany OverviewThe Dyal Agency is a supportive community of professionals committed to helping clients secure their futures. We value integrity, teamwork, and lead by example.We are seeking a dedicated individual to join our team as a Remote Life Insurance Sales Team Lead. This is a great opportunity to grow within the insurance industry while making a...
-
Automation Technology Leadership Position
6 days ago
Pompano Beach, Florida, United States Point Blank Enterprises Inc Full timeJob Title: Automation Technology Leadership PositionSalary: $120,000 - $180,000 per year.About the Role:We are seeking a highly experienced and skilled Director of Technology to lead our automation initiatives at Point Blank Enterprises Inc in Pompano Beach, FL. This is a senior leadership position that will be responsible for driving innovation, operational...
-
Academic Leadership Role
4 days ago
Pompano Beach, Florida, United States OneHope, Inc Full timeCompany OverviewPursue a fulfilling career with OneHope, Inc., a leading educational institution dedicated to providing exceptional learning experiences. Our mission is to foster growth, innovation, and excellence in education.Estimated Salary:$62,000 - $75,000 per year.Job Description:We seek an experienced Middle School Teacher to join our academic team....
-
Pompano Beach, Florida, United States HONESTLOVE GLOBAL PROFESSIONAL STAFFING Full timeOverviewHONESTLOVE GLOBAL PROFESSIONAL STAFFING, a trusted leader in travel nursing and allied health staffing, seeks an experienced CT Technologist to join our team for a travel assignment in Margate, Florida.About the AssignmentThis 13-week contract offers a challenging opportunity to work with a skilled healthcare team while experiencing the beauty of...
-
Mechanical Service Professional
2 weeks ago
Pompano Beach, Florida, United States A1 Body & Glass Full timeService Department OverviewA1 Body & Glass' service department is dedicated to providing exceptional customer experiences through efficient and effective vehicle repairs. As a Mechanical Service Professional, you will play a vital role in achieving this goal.Key responsibilities include conducting thorough vehicle inspections, diagnosing and repairing...
-
BMW Service Professional
7 days ago
Pompano Beach, Florida, United States REDLINE BMW PERFFORMANCE INC Full timeJob Title: BMW Service ProfessionalAbout UsWe are Redline BMW Performance Inc., a family-owned and operated independent service center specializing in BMW and Mini vehicles of all years. Our shop has been serving the community since 1976, with a reputation for quality maintenance, repair, and performance services.Salary: $60,000 - $80,000 per yearJob...
-
Automotive Service Professional
7 days ago
Pompano Beach, Florida, United States REDLINE BMW PERFFORMANCE INC Full timeJob OverviewWe are seeking a highly motivated and customer-focused Service Writer to join our team at Redline BMW Performance Inc.Key Responsibilities:Greet and assist customers in a professional and friendly manner, understanding their BMW service requirements.Schedule service appointments, ensuring efficient utilization of our service bay and technician...
-
Service Advisor Professional
1 week ago
Pompano Beach, Florida, United States Serpentini Automotive Group Full timeAbout the Role: As an Automotive Service Advisor at Serpentini Automotive Group, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer experiences. You will be responsible for interacting with customers to understand their needs and concerns, providing personalized solutions and...
-
Food Service Professional
7 days ago
Pompano Beach, Florida, United States 1601 Restaurant Inc Full timeWe are seeking a highly skilled Food Service Professional to become an integral part of our team at 1601 Restaurant Inc.Job DescriptionAs a Food Server, you will be responsible for taking orders and serving food to patrons in a fast-paced dining environment. Key responsibilities include:Serving food and beverages to guests with a smile and ensuring prompt...
-
Financial Services Professional
4 weeks ago
Pompano Beach, Florida, United States Strategic Asset Management (SAM) Group Full timeJob DescriptionWe are seeking a highly skilled Client Service Associate to join our team at the Strategic Asset Management (SAM) Group in Pompano Beach, FL. As a Client Service Associate, you will be responsible for providing exceptional customer service and support to our clients and advisors.Your primary duties will include frequent client contact via...
-
Boat Servicing Professional
4 weeks ago
Pompano Beach, Florida, United States OneWater Inc Full timeJob SummaryThe Marine Technician will be responsible for performing accurate and timely repairs of boats, motors, and trailers. The ideal candidate will have the ability to diagnose, repair, and test units, as well as complete repair orders with precision and efficiency.Key ResponsibilitiesComplete designated work in a timely and professional manner.Diagnose...
-
Food Service Professional
7 days ago
Pompano Beach, Florida, United States The Produce Spot Full timeJob OverviewThe Produce Spot is a leading food retailer seeking a highly motivated Food Service Professional to join our deli team. As a Deli Team Member, you will play a vital role in delivering exceptional customer experiences and maintaining high-quality standards in our deli section.Your primary responsibilities will include:Preparing and serving a...
-
Customer Service Professional
1 week ago
Pompano Beach, Florida, United States Zev Supplies Corp Full timeWe are Zev Supplies Corp, a breast pump company dedicated to providing exceptional support to our mothers.Job OverviewOur team is looking for a full-time Customer Service Professional to join us in our office. This role requires outstanding customer service skills, with a focus on delivering solutions that meet our customers' needs.Responsibilities:Provide...
-
Fire Sprinkler Service Professional
4 weeks ago
Pompano Beach, Florida, United States DynaFire Inc Full timeWe are seeking a highly skilled Fire Sprinkler Service Professional to join our team at DynaFire Inc. The ideal candidate will be responsible for ensuring the efficient and effective installation, maintenance, and servicing of fire sprinkler systems.Key Responsibilities:Install and service fire sprinkler systems to meet the highest quality standards.Perform...
-
Insurance and Financial Services Professional
4 weeks ago
Pompano Beach, Florida, United States Jessica Alvarez - State Farm Agent Full timeAt Jessica Alvarez - State Farm Agent, we are seeking a talented professional to join our team as an Insurance and Financial Services Position. As a dynamic and fast-paced environment, this role offers excellent income and growth potential for motivated individuals.Job OverviewThe successful candidate will be responsible for providing exceptional customer...
-
Reliable Delivery Professional
6 days ago
Pompano Beach, Florida, United States King Courier Service Full timeDriver RequirementsWe are seeking a qualified and experienced driver to join our team at King Courier Service.As a catering delivery driver, you will be responsible for transporting hot meals to corporate offices throughout the day. This is a great opportunity to earn a good income while working in a dynamic environment.To be successful in this role, you...
-
Service Management Professional
2 weeks ago
Pompano Beach, Florida, United States Bemana, LLC Full timeCompany Overview:Bemana, LLC is a leading recruiting services provider for the nation's equipment and industrial sectors.We pride ourselves on our specialized recruiting expertise, vast knowledge of the equipment and industrial job market, and ability to solve our clients' most challenging employment needs.Job Summary:This is an excellent management-level...
-
Customer Service Professional
4 days ago
Pompano Beach, Florida, United States Precision Aviation Group Full timeCompany Overview: Velocity Aerospace, a subsidiary of Precision Aviation Group (PAG), is a leading MRO provider in the aeronautical field. With 27 domestic and international business units, we offer a broad range of products and services.Salary: We offer competitive pay with an estimated salary of $60,000 per year, based on location and experience.Job...
-
Service Desk Professional
5 days ago
Pompano Beach, Florida, United States Lindstrom Air Conditioning & Plumbing Full timeLindstrom Air Conditioning & Plumbing:We are a leading provider of air conditioning and plumbing services in Pompano Beach, FL. Our team is dedicated to providing exceptional customer service and ensuring that every interaction with us meets our high standards.Why Work for Us:Opportunities for career advancementCompetitive salary and benefits packageFlexible...