Surface Experts Technician
2 months ago
**About Us**
Surface Experts - Katy/West Houston is a national brand that specializes in providing top-notch hard surface repair services to various industries, including property management, hotels, movers, and builders.
**Job Summary**
We are seeking a skilled and detail-oriented Hard Surface Repair Specialist to join our team. As a Surface Experts Technician, you will be responsible for providing exceptional customer service, troubleshooting and repairing damaged hard surfaces, and working closely with our support team to ensure seamless operations.
Key Responsibilities:
- Perform on-site repairs and maintenance for 4+ customers per day
- Provide world-class customer service to tenants and property management staff
- Track work progress and notes in our CRM/Dispatch tool
- Communicate effectively with the support team to resolve any issues
- Utilize our unique 5-step repair process to ensure high-quality results
Requirements:
- Experience working with your hands, preferably in construction, manufacturing, or a related field
- Ability to identify, compare, and recreate colors
- Willingness to commit to learning a skill that may take months to master
- Excellent work ethic and attention to detail
What We Offer:
- Competitive base salary and bonus opportunity
- Great work-life balance with no required overtime, nights, or weekends
- Paid holidays and accruable vacation time
- Flexible work schedule with midweek appointment options
- Paid new hire training and onboarding
- Company-provided tools and equipment
- Opportunities for career growth and professional development
Our Core Values:
- Serve Others
- Be a Problem Solver
- Trust the Process
Our Mission:
Our mission is to develop outstanding teams by investing in strong relationships and providing exceptional customer service. We strive to reduce waste and minimize environmental impact by offering sustainable repair solutions.
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