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Jewelry Expert Advisor

3 weeks ago

Étreux, Hauts-de-France, United States Alvéa Full time
About the Opportunity

As a Jewelry Consultant at Alva Search Partners, you will have the chance to make a lasting impact on our guests' lives by providing exceptional guidance and creating unforgettable experiences.

We are seeking individuals who share our passion for delivering personalized service and exceeding expectations. If you're motivated to succeed and thrive in a dynamic environment, we encourage you to explore this exciting opportunity

Job Responsibilities
  • Customer Engagement: Foster strong relationships with customers through face-to-face and virtual appointments, ensuring each interaction is tailored to their needs.
  • Sales Lead Administration: Effectively manage sales leads to achieve individual and team objectives while meeting revenue benchmarks.
  • Online Customer Care: Respond promptly to online inquiries, offering sales assistance through live chats and phone conversations that emphasize a luxury customer experience.
  • Product Proficiency: Develop in-depth knowledge of our diamond types, gemstones, and exquisite jewelry, enabling you to provide expert advice and recommendations.
  • Omnichannel Deployment: Utilize proprietary systems to streamline tasks and enhance omnichannel communication, ensuring seamless interactions across various channels.
  • Brand Representation: Serve as a brand ambassador, embodying our mission to create a more sustainable, transparent, and empathetic jewelry industry.
What You'll Gain
  • Competitive Pay: Enjoy an hourly pay rate that surpasses industry standards.
  • Incredible Benefits: Benefit from comprehensive health, dental, vision, life insurance, 401(k) match, paid vacation, and paid sick leave packages.
  • Skill Development: This role offers a clear trajectory for professional growth, preparing you for future opportunities, including Assistant Manager and Store Manager positions.
  • Referral Bonus: Earn bonuses for referring colleagues or friends to available openings, fostering collaboration and rewarding your connections.