General Manager

20 hours ago


Ocean City, Maryland, United States TPG Hotels Resorts and Marinas Full time
Lead Our Team as a General Manager at La Quinta Inn and Suites by Wyndham in Ocean City, MD

We are seeking a seasoned General Manager to oversee the daily operations of our La Quinta Inn and Suites by Wyndham in Ocean City, MD. As a key member of our team, you will be responsible for ensuring exceptional guest experiences, driving revenue growth, and maintaining high standards of quality and service.

Key Responsibilities:
  • Leadership and Management: Foster a positive and productive work environment, recruit, train, and manage department heads and staff, and develop strategies to enhance employee engagement and promote teamwork.
  • Guest Experience: Ensure exceptional guest service by setting and maintaining high service standards throughout the hotel, respond promptly and effectively to guest feedback, and monitor guest reviews and ratings.
  • Financial Management: Develop and manage the hotel's annual budget, monitor financial performance, and implement cost-saving measures to maximize revenue.
  • Sales and Marketing: Collaborate with the sales and marketing teams to develop and implement strategies to increase occupancy and revenue, identify new business opportunities, and promote the hotel's brand.
  • Maintenance and Facilities: Partner with the Engineering team to maintain the physical condition of the hotel, ensure proper upkeep and adherence to safety standards, and oversee maintenance, repairs, and renovations.
  • Compliance and Regulations: Ensure the hotel complies with all local, state, and federal regulations, including health and safety standards, and stay up-to-date with industry trends and best practices.
Requirements:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Several years of experience in hotel management or related roles, with progressively increasing responsibilities.
  • Verifiable history of leading a hotel to success in terms of financial performance, guest satisfaction, and revenue growth.
  • Thorough understanding of budget creation and implementation, and professional references from within the hospitality industry.
  • Organized, goal-oriented, self-motivated, and energetic with a strong desire to achieve success.
Benefits:
  • Health, Dental, and Vision Insurances.
  • Disability Insurances.
  • Supplemental Life Insurances.
  • Identity Theft Protection.
  • Flexible Spending Accounts.
  • 401(k) Retirement Plan with Company Match.
  • Paid Time Off, Vacation, and Holidays.
  • Employee Assistance Program.
  • AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced hospitality professional looking for a new challenge, please submit your application.


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