Insurance Account Representative

2 weeks ago


Manhattan, Montana, United States Daniel Corbin - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused Insurance Account Representative to join our team at Daniel Corbin - State Farm Agent. As a key member of our team, you will be responsible for generating exceptional client experiences, resolving customer inquiries, and coordinating with other agency team members.

Key Responsibilities
  • Establish and maintain strong customer relationships through regular follow-ups and communication.
  • Provide prompt, accurate, and friendly customer service, addressing inquiries and concerns related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize a customer-centric approach to educate customers about insurance options, identifying their needs and providing tailored solutions.
  • Develop and maintain effective communication with customers, colleagues, and other stakeholders to ensure seamless service delivery and business growth.
Requirements
  • Dedication to delivering exceptional customer service and a strong focus on customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to effectively relate to customers, answer their questions, and anticipate their needs.
  • Proactive problem-solving skills, with a focus on finding solutions that meet customer needs and drive business growth.
Benefits
  • Competitive hourly pay plus commission/bonus structure.
  • Opportunities for growth and advancement within the agency.
  • Paid time off, including vacation and personal/sick days.
  • Health benefits and valuable career-building experience.

We are a dynamic and results-driven team, passionate about making a positive impact in our community. If you are a self-motivated, entrepreneurial-minded individual with a desire to succeed and grow, we encourage you to apply for this exciting opportunity.



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