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Business Operations Manager

2 months ago

Lewisville, Texas, United States Guidehouse Full time
Job Summary

The Team Lead - Revenue Cycle is a critical role that requires a strong leader to oversee the day-to-day operations of our client's revenue cycle functions. This individual will be responsible for managing a team of representatives, providing training and guidance, and ensuring that all tasks are completed in a timely and accurate manner.

Key Responsibilities
  • Manage a team of representatives, providing guidance and training to ensure they have the necessary skills to perform their duties
  • Oversee the day-to-day operations of the revenue cycle functions, including customer service, account resolution, and training
  • Develop and implement processes and procedures to improve efficiency and productivity
  • Collaborate with other departments to ensure seamless communication and coordination
  • Provide timely feedback to management and team members to ensure goals are met
Requirements
  • High school diploma or equivalent required; 8 years of relevant experience preferred
  • Strong leadership and communication skills, with the ability to motivate and guide a team
  • Excellent problem-solving and analytical skills, with the ability to think critically and make sound decisions
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines
  • Strong attention to detail and organizational skills, with the ability to manage multiple tasks and projects
What We Offer

Guidehouse offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan and paid time off. We also offer opportunities for professional development and growth, as well as a collaborative and supportive work environment.