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Housekeeping Team Member

2 months ago


Livonia, Michigan, United States Pyramid Global Hospitality Full time

About Us

At Pyramid Global Hospitality, we prioritize our employees and strive to create a supportive and inclusive work environment that fosters diversity, growth, and wellbeing.

We are committed to a culture that values our people and reflects in our approach to employee development, employee benefits, and building meaningful relationships.

We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.

In addition, we are dedicated to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

We are a global hospitality company with over 230 properties worldwide, offering a supportive and collaborative work environment that encourages growth and fosters success.

Our Culture

We pride ourselves on being a best-in-class employer, with a culture that sets us apart from others in the industry.

Our culture is built on personal development, people, and a desire for our team members to succeed.

We believe each member of our team has a key part to play in delivering outstanding service and memorable experiences for our guests.

Our Core Values

We are looking for talented individuals who have a genuine passion for service and are committed to delivering exceptional guest experiences.

We want a hotel that people want to come to, not just through.

Your Role

We are seeking a Housekeeping Attendant to join our team, responsible for creating a memorable experience for our guests through attention to detail and care in preparing and maintaining public spaces and assisting room attendants.

This role is the 'Heart of the House' and provides key services for our guests to relax and enjoy their stay.

A great housekeeping team can make a guest stay go from okay to outstanding.

Responsibilities

  • Engage with guests to ensure their stay is going well
  • Work as a team to accomplish the goal of resort/hotel cleanliness
  • Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen
  • Pickup clean linen and refill the par stock of linen on each floor pantry
  • Deliver towels, cribs, cots, and other items to guest rooms on request
  • Perform duties of room attendant when necessary
  • Refill the par stock of guest amenities and supplies on each floor pantry
  • Help room attendants with heavy lifting during super cleaning/spring cleaning of rooms
  • Clean all public areas in the prescribed manner while following department standard operating procedures
  • Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner
  • Always respond in a friendly, helpful manner to guests and other team members