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Fashion Sales Associate

1 month ago

Riverhead, New York, United States H&M Group Full time
About the Role

We are seeking a highly motivated and fashion-conscious Sales Advisor to join our team at H&M Group. As a Sales Advisor, you will be responsible for providing exceptional customer service, guiding customers through our store, and actively selling our products. You will use your fashion knowledge to provide customers with the best possible experience and work closely with the rest of your store team to deliver an excellent customer experience.

Key Responsibilities
  • Provide excellent customer service, welcoming and guiding customers through the store and OMNI experience where available.
  • Guide customers through our fashion trends, stories, and products in all areas of the store.
  • Ability to effectively promote and sell our products to customers.
  • Actively promote our Customer Loyalty App (Hello Member) and in-store sustainability initiatives.
  • Representing yourself and the H&M brand positively during all customer interactions.
  • Support with commercial or operational actions to reach sales targets with store management team.
Requirements
  • Passion for fashion and a keen eye for style.
  • Motivated by giving customers a great experience.
  • Communicative, creative, and curious, motivated, flexible, decisive, and action-oriented.
  • Experience working in a dynamic and collaborative environment.
  • Experience working with customer service in fashion, retail, or other service-related industries.
What We Offer
  • A competitive hourly rate of $16.50.
  • A comprehensive benefits package, including health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off.
  • Access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues.
  • A staff discount card, usable on all our H&M Group brands in stores and online.
  • Opportunities for career growth and development within the company.