Retail Sales Representative
2 weeks ago
Vyve Broadband is seeking a highly skilled and customer-focused Retail Sales Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, resolving complex issues, and promoting our fiber internet services in rural communities across the United States.
In this role, you will work closely with customers to understand their needs, educate them on our services, and ensure they receive the best possible experience. You will also be responsible for meeting and exceeding monthly revenue sales targets, generating reports, and serving as a mentor to other team members.
We offer a competitive salary of $55,000 per year, plus benefits and opportunities for growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.
About Vyve Broadband
Vyve Broadband is a leading provider of fiber internet services in rural communities across the United States. We offer a range of services, including high-speed internet, cable television, and voice services, to residential and commercial customers. Our goal is to provide fast, reliable, and affordable internet access to underserved communities, and we are committed to building long-term relationships with our customers.
Responsibilities
- Provide exceptional customer service by representing Vyve Broadband in a consistently courteous and professional manner.
- Resolve complex customer issues and promote our fiber internet services.
- Meet and exceed monthly revenue sales targets.
- Generate and maintain departmental reports as required.
- Serve as a mentor to other team members, providing instruction, support, and direction.
Requirements
- 2+ years of experience in customer service and/or sales industry.
- Ability to handle multiple tasks and toggle between several different programs.
- Strong organization and time management skills.
- Excellent interpersonal skills.
- Proficiency with PCs, Microsoft Office Suite, and general intranet navigation.
- Ability to type 35 wpm.
- High School Diploma or GED.
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