Healthcare Support Specialist

7 days ago


Jackson, Tennessee, United States West Tennessee Healthcare Full time

Job Summary:

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at West Tennessee Healthcare. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients, families, and healthcare providers.

Key Responsibilities:

  • Respond to customer inquiries and concerns in a timely and professional manner
  • Provide accurate and helpful information to patients and families regarding our services and policies
  • Assist with data entry and record-keeping to ensure accurate and up-to-date patient information
  • Collaborate with healthcare providers to resolve customer issues and concerns
  • Participate in ongoing training and education to stay current on industry developments and best practices

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Basic computer skills and knowledge of data entry software

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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