Healthcare Support Specialist
7 days ago
Job Summary:
We are seeking a highly skilled and compassionate Customer Service Representative to join our team at West Tennessee Healthcare. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients, families, and healthcare providers.
Key Responsibilities:
- Respond to customer inquiries and concerns in a timely and professional manner
- Provide accurate and helpful information to patients and families regarding our services and policies
- Assist with data entry and record-keeping to ensure accurate and up-to-date patient information
- Collaborate with healthcare providers to resolve customer issues and concerns
- Participate in ongoing training and education to stay current on industry developments and best practices
Requirements:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Basic computer skills and knowledge of data entry software
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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