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Ice Cream Customer Service Representative

2 months ago

Danbury, Connecticut, United States Stew Leonard's Full time

Company Overview: Stew Leonard's is a renowned family-owned fresh food retailer established in 1969, known for its vibrant atmosphere and engaging customer experiences.

Position Title: Ice Cream Host/Hostess

Compensation: Hourly rate starting from $16/hr to $18/hr based on qualifications and experience.

Role Summary: As an Ice Cream Host, you will engage directly with customers at the service bar, providing assistance, answering inquiries, and crafting delicious ice cream treats.

Key Responsibilities:

  • Prepare ice cream cones and cups according to customer preferences.
  • Package ice cream in various formats for display.
  • Create seasonal sweets such as candy and caramel apples.
  • Assist with coffee service as required.
  • Deliver outstanding customer service by welcoming guests and addressing their questions.
  • Handle product selection, packaging, and pricing at the service bar.
  • Maintain cleanliness of equipment and work area.
  • Operate the cash register and process payments.
  • Comply with health, sanitation, and safety standards.
  • Support additional tasks as assigned.

Qualifications:
  • No prior experience necessary; entry-level position.
  • Ability to safely operate tools and equipment.
  • Strong customer service skills.
  • Effective verbal communication.
  • Flexibility and teamwork capability.
  • Strong work ethic and self-motivation.
  • Problem-solving skills.
  • Honesty and integrity.

Working Environment:
  • Involves frequent walking, standing, reaching, and bending, with occasional lifting of up to 30 pounds.
  • Requires repetitive motion of arms and hands.

Why Join Us:
Family Focused: We value the balance between work and family, offering career growth opportunities, with many of our managers promoted from within.

Benefits: Comprehensive Medical, Dental, and Vision coverage, 401 K plan for both full-time and part-time employees, personal time off, life insurance, and more.

Unique Environment: Experience our lively and entertaining store atmosphere.

Flexible Pay Options: Enjoy the convenience of Dayforce Wallet, allowing you to access your earnings as you earn them, without any fees.

We are committed to diversity, inclusion, and social responsibility within our communities.

Additional Information:
  • Job Family: Food
  • Job Function: Retail Grocery
  • Pay Type: Hourly
  • Employment Type: Part-Time