Customer Service Representative
3 days ago
We are seeking a highly motivated and customer-focused Cashier to join our team at Floor & Decor Holdings, Inc. As a Cashier, you will be the first and last point of contact for our customers, providing exceptional service and ensuring a seamless shopping experience.
Key Responsibilities
* Greet every customer in a helpful and courteous manner, making them feel welcome and valued.
* Connect with customers, ask about their projects, and recommend our products to excite them about their purchase.
* Provide above-and-beyond customer service, exceeding customer expectations and building loyalty.
* Demonstrate and understand compliance of the company's safety processes, ensuring a safe working environment.
* Act and work in a manner consistent with the company's core values, embodying our mission and vision.
Requirements
* Must be 18 years or older.
* Knowledge of basic math skills and customer service experience are essential.
* Ability to work in a fast-paced environment, handling multiple tasks and priorities with ease.
* Potential travel to other stores for support and training.
Benefits
* Bonus opportunities at every level.
* Career advancement opportunities and relocation possibilities across the country.
* 401k with discretionary company match and Employee Stock Purchase Plan.
* Referral Bonus Program and a personal holiday and Volunteer Time Off program.
* Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria).
Equal Employment Opportunity
Floor & Decor Holdings, Inc. provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion, or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
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