Credit Manager

2 weeks ago


Raleigh, North Carolina, United States BB BHF STORES LLC Full time
Job Overview

BB BHF STORES LLC is seeking a highly skilled Credit Manager to join our team. As a key member of our store operations team, the Credit Manager will play a critical role in ensuring the success of our business.

Key Responsibilities
  • Acquire and maintain customers through effective communication and relationship-building
  • Manage store personnel, including directing activities and providing guidance and support
  • Ensure compliance with all applicable federal, state, and local statutes
  • Prepare and review store reports to inform business decisions
  • Document customer commitments and ensure timely renewal payments
  • Manage customer accounts and maintain accurate records
  • Ensure company standards for renewals, delinquencies, and store collections are met
  • Fill out paperwork for submission to corporate support
  • Follow monthly marketing plans and maintain internal quality control standards
Requirements
  • Effective organizational and time management skills
  • Established collection skills and experience in retail or rent-to-own industry
  • Good communication and interpersonal skills
  • Ability to handle multiple priorities simultaneously and work in a fast-paced environment
  • Proficient navigational skills and a satisfactory driving record
  • Regular and consistent attendance, including nights and weekends as business dictates
Education and Experience

Two years of experience in retail or rent-to-own industry, with a focus on customer service, account management, sales, and merchandising.

Physical Requirements

The position requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds, as well as stooping, bending, pulling, climbing, reaching, and grabbing as required.

The position also requires prolonged driving and standing, as well as the ability to work in and outdoors in a variety of climates and weather conditions.

The hourly rate for this position is $17.00 - $17.50.



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