Customer Service Representative

2 days ago


North Myrtle Beach, South Carolina, United States Massage Envy Full time
Job Description

We are seeking a skilled Sales and Wellness Associate to join our team at Massage Envy Coastal North. As a key member of our staff, you will provide exceptional customer service, promote the value of Total Body Care, and support clinic flow.

Key Responsibilities:
  • Provide outstanding customer service and help everyone feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
Benefits:
  • Competitive base pay of $14 per hour plus bonuses and commissions
  • Employer-paid healthcare including medical, dental, and vision plans
  • Matching 401(k)
  • Paid time off for full-time employees
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule for a better work-life balance
  • In-depth product and service training
  • A free massage, skincare, or stretch service each month
  • 25-40% off all products


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