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**Restaurant Operations Manager**, **Team Lead**, **Shift Supervisor**, **Crew Leader**, **Assistant Restaurant Manager**
2 months ago
Job Summary: We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Blimpie. As a key member of our management team, you will be responsible for leading a team of 2-5 crew members and ensuring exceptional customer service is delivered at all times.
Key Responsibilities:
- Lead a team of 2-5 crew members to achieve sales and customer satisfaction goals.
- Train and coach new and existing crew members to ensure they have the skills and knowledge needed to deliver excellent customer service.
- Maintain food safety and sanitation standards to ensure a clean and safe environment for customers and staff.
- Prepare food to the highest standards and ensure that all menu items are prepared correctly and presented attractively.
- Handle or process paperwork accurately and efficiently to ensure that all administrative tasks are completed on time.
- Ensure exceptional customer service is delivered at all times by greeting and serving guests, responding to customer complaints, and resolving issues promptly and professionally.
Requirements:
- Previous experience in a restaurant management or supervisory role.
- Excellent communication and leadership skills to motivate and inspire a team.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of food safety and sanitation procedures and ability to maintain high standards.
- Ability to work a variety of shifts, including evenings and weekends.