Customer Service Coordinator
2 weeks ago
About the Role: We are seeking a highly detail-oriented Customer Service Coordinator to join our team in Spokane, WA. As a key member of our operations department, you will be responsible for scheduling and prioritizing our field and periodic maintenance technician crew to best serve our customers.
">Job Responsibilities:
- Manage the scheduling of technicians to ensure timely completion of service work
- Monitor service work in process and open work orders
- Interact with customers to provide excellent customer service
Requirements:
- Excellent communication, customer relations, and data entry skills
- Computer proficiency, including experience with Excel and Word
- Technical knowledge of equipment and dispatching experience is preferred
What We Offer:
- Competitive pay based on your skills, training, and experience level: $18-26/hr (depending on experience)
- Outstanding benefits package, including 401(k) & Roth 401(k) Retirement Plans, medical, dental, vision, and prescription insurance, flexible spending accounts, life insurance, short- and long-term disability insurance, employee assistance program, online and instructor-led training, tuition reimbursement for training programs
- Progressive vacation plans, sick leave, and paid holidays
About Us:
- Papé Material Handling, Inc. is a family-owned, fourth-generation company with over 160 locations, over 4,500 members, and 85 plus years of experience
- We maintain a drug-free workplace and are an equal opportunity employer/protected veterans/individuals with disabilities
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