Product Support Representative

3 weeks ago


Arizona City, Arizona, United States ORSA Technologies LLC Full time
Job Description

We are seeking a skilled Product Support Representative to join our team in Mesa, AZ. This role involves providing expert-level support to our commercial customers, addressing their needs and resolving issues efficiently.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Collaborate with internal teams to resolve complex customer issues.
  • Develop and maintain strong relationships with customers to drive loyalty and retention.
  • Stay up-to-date with product knowledge and industry trends to provide informed support.
Requirements
  • An associate's degree or 2 years of experience in customer service or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and collaboratively as part of a team.
  • Familiarity with Microsoft Office applications and AS400.
Salary and Benefits

The estimated salary for this role is $60,000 - $70,000 per year, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package, including health, life, and dental insurance, paid time off, and a 401(k) retirement plan.

About Us

We are a dynamic company dedicated to providing innovative healthcare solutions across the country. We pride ourselves on our commitment to excellence, integrity, and customer satisfaction.



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