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Client Relationship Manager

2 months ago

Park City, Utah, United States US Foods Full time
Join Our Community of Food Professionals

The primary objective of this role is to cultivate and oversee both existing and prospective clients by marketing food and non-food products to meet sales and profitability targets.


Key Responsibilities:
  • Act as the main point of contact for customer relationships.
  • Engage clients through value-added selling techniques.
  • Utilize additional resources to maximize penetration in key accounts and open new business opportunities.

US Foods offers a thorough training program for the Territory Manager position.


Essential Duties:
  • Enhance customer relationships within a collaborative sales framework.
  • Oversee delivery schedules as established by the logistics team; address any issues that arise during the order fulfillment process.
  • Manage accounts receivable in coordination with the credit department and clients; ensure timely collection of outstanding balances.
  • Identify and develop new business opportunities by leveraging market intelligence, business directories, and networking at industry events.
  • Stay informed about market trends, product advancements, and competitor offerings; share insights with clients as part of our value-added services.
  • Travel to current and potential clients to ensure product delivery, which may involve lifting and transporting items weighing up to 75 lbs.

Supervision:
No direct reports.

Relationships:
Internal:

Collaborate with District Sales Manager, Regional Sales Manager, VP of Local Sales, Accounting/Credit Department, Merchandising and Marketing, Operations, and Customer Contact.


External:

Engage with customers, vendors, and potential clients.



Work Environment:
Regularly work outside the office in various weather conditions while visiting clients.

Minimum Qualifications:
  • Preferred 1+ year of sales experience.
  • Experience in the foodservice industry, culinary arts, restaurant management, or hospitality is advantageous.
  • Strong oral and written communication skills, along with effective presentation abilities.
  • Ability to foster relationships and conduct cold calls to generate new business.
  • Exceptional customer service and interpersonal skills.
  • Results-oriented mindset with a competitive spirit.
  • Strong problem-solving, organizational, and negotiation skills.
  • Team-oriented approach to collaborate with both internal and external stakeholders.
  • Proficient in computer skills, particularly Microsoft Office; experience with Customer Relationship Management tools is preferred.

Education:
High School Diploma or equivalent.

Licenses:
Valid driver's license required; must maintain a good motor vehicle record.

Physical Qualifications:
Must be capable of performing the following physical activities as required for the role:
  • Frequent standing, walking, and driving.
  • Occasional lifting of weights up to 100 lbs.
  • Frequent carrying of weights up to 20 lbs.
  • Occasional bending, kneeling, and squatting.

Equal Opportunity Employer:
US Foods is an equal opportunity employer and values diversity in the workplace.