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Retail Associate for Gift Shop
2 months ago
St. Luke's University Health Network values the dedication, expertise, and empathy of its team members. Our staff is our greatest asset, and collectively, we are committed to fulfilling our mission of providing exceptional care to those in need, educating healthcare professionals, and enhancing access to services in our communities, irrespective of financial constraints.
POSITION OVERVIEW
In collaboration with volunteers, this role is responsible for delivering prompt and friendly service to all customers visiting the gift shop. This description outlines the primary responsibilities and expectations associated with this position and is not intended to cover every task that may be required.
KEY RESPONSIBILITIES
PRIMARY DUTIES
ESSENTIAL FUNCTIONS
1. Serve customers and manage the cash register efficiently.
2. Ensure the shop is maintained in a neat and organized manner.
3. Process weekly deliveries and returns of publications.
4. Restock items such as snacks, beverages, and gifts as necessary.
5. Perform additional tasks as assigned.
6. Uphold confidentiality regarding all sensitive information.
7. Adhere to organizational policies concerning safety and reporting protocols.
8. Exemplify the organization's Service Excellence Standards in all customer interactions.
9. Engage in continuous improvement efforts across various operational areas.
10. Demonstrate fiscal responsibility through prudent resource management.
11. Follow attendance and dress code policies as outlined.
PHYSICAL DEMANDS
Ability to stand and walk for extended periods, with occasional bending and reaching. Must possess normal hearing and vision capabilities.
POTENTIAL RISKS
Potential for minor injuries while handling merchandise; caution is advised.
COMPLEXITY OF DUTIES
Ensuring accurate inventory management of publications.
SUPERVISION
Reports to the Business Coordinator of the Gift Shops.
QUALIFICATIONS
EDUCATION
High school diploma or equivalent is required.
EXPERIENCE
Previous sales experience is essential; familiarity with cash register operations is preferred.
We encourage you to submit your application with your full legal name and current address, including a comprehensive employment history. Uploading a current resume detailing your work experience, education, and any relevant certifications is highly recommended. Thank you for considering a career with St. Luke's.
St. Luke's University Health Network is an Equal Opportunity Employer.