Seasonal Experience Representative

4 weeks ago


Redwood City, California, United States Filoli Historic House and Garden Full time
Job Description

Filoli Historic House and Garden is seeking a highly motivated and customer-focused individual to join our team as a Seasonal Experience Representative.

About the Role

The Seasonal Experience Representative will provide exceptional customer service and support to our visitors, ensuring a positive and memorable experience at Filoli. This role will involve delivering information and direct interpretation to guests, advocating for the best guest experience possible, and providing hospitality services such as bartending and assisting in the Clock Tower Shop.

Key Responsibilities

  • Deliver exceptional customer service to our visitors, responding to their inquiries and providing information about Filoli's history, gardens, and exhibitions.
  • Support the operations of Filoli's Guest Experience, retail, and hospitality departments, ensuring a seamless and enjoyable experience for our guests.
  • Provide direct interpretation to guests, sharing knowledge and insights about Filoli's history, art, and culture.
  • Assist with hospitality services, including bartending and assisting in the Clock Tower Shop.
  • Work collaboratively with other team members to ensure a positive and memorable experience for our guests.

Requirements

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
  • Ability to lift up to 50 pounds and stand for long periods of time.

What We Offer

  • A competitive hourly rate of $26.00.
  • A fun and dynamic work environment, with opportunities to work with a diverse group of people.
  • Professional development opportunities, including training and education programs.
  • A comprehensive benefits package, including health insurance, paid time off, and more.

How to Apply

If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your related experience and background to [insert contact information].



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