Housekeeping Attendant

4 weeks ago


Rochester, Minnesota, United States OCI Hospitality Full time
Job Description

About Us:

We are proudly operated by OCI Hospitality, a company that enriches lives through hospitality.

Our team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays a vital role in enriching the lives of our team members, guests, owners, and investors, and the communities we reside in.


Welcome to Holiday Inn Express Superior. We are glad you are considering us as your future workplace. Our hotel features 84 rooms, a fitness center, business center, and an indoor pool. We provide guests with a free breakfast in the morning and much more. We are located near Lake Superior Shores, University of Wisconsin, Canal Park, Spirit Mountain, Fairlawn Mansion & Museum, SS Meteor Maritime Museum, Bong Veterans Historical Center, and Nemadji Golf Course, all from the comfort of Superior, Wisconsin.


About the Role:

Cleanliness Specialists create order out of chaos. This role is physically demanding, requiring lifting, reaching, bending, and kneeling to create "guest-ready" spaces. Our Housekeeping Department is the beating heart of our hotels. Although you may be outside of the guest's view, the bulk of their experience is in the comfort of the room you carefully cleaned and crafted. Attention to detail while meeting cleaning time standards is a skillful balance that develops with training and practice. Cleanliness Specialists are a cohesive part of our Maintenance team, actively looking for items to bring to their attention for repair. They are equally connected to our Front Desk team in ensuring stellar guest service via communicating room statuses and interactions that may involve the need for service recovery, along with remaining flexible with guest requests for late checkouts or extra amenities.


About You:

You prefer to work independently and thrive in an environment where your individual contributions shine. A positive disposition and an authentic interest in improving the overall experience for your teammates and guests, through your dedication, proactive communication, innovation, and collaboration is essential. Must be able to work flexible hours, including weekends and meet physical requirements of the position.


What You Gain:

You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people. We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company.



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