Patient Service Representative

4 weeks ago


Big Spring, Texas, United States IASIS Healthcare Full time
Job Summary

This role is part of the administration team and is responsible for ensuring smooth day-to-day operations in the SMG physician practice. The Patient Service Specialist must maintain a professional, positive manner when interacting with patients.

Key Responsibilities

Answer calls and route telephone calls appropriately
Provide routine information to callers and give only authorized medical advice from a provider
Provide a high level of customer service to all new and existing patients of the practice
Create patient cases and document telephone calls and messages into Athena or other EMR
Schedule patient appointments and appropriate testing for patients as requested
Perform pre-visit planning daily for all upcoming scheduled appointments to include running insurance eligibility
Obtain prior authorizations and/or insurance referrals as per practice need
Perform outreach to select patient groups as directed for patient care and quality measurement/guidelines
Schedule specialty appointments/testing as required
Inform manager of administrative supply needs or assist with ordering
Follow up with providers on missing slips and create claims in Athena

Requirements

Strong customer service excellence expected
Experience with Microsoft Office, Word, Excel, and Outlook preferred
One to three years as a medical secretary preferred

  • Big Spring, Texas, United States TravelCenters of America Full time

    Customer Service Representative Job DescriptionTravelCenters of America is a leading provider of travel centers and services to professional truck drivers and motorists. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Key Responsibilities:Provide exceptional customer service to our...


  • Big Spring, Texas, United States EZCORP Full time

    Customer Service Representative (Pawnbroker)We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative (Pawnbroker). As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing sales and loans, and performing opening and...


  • Big Spring, Texas, United States Wingstop Restaurants Full time

    Delivering World Class ServiceAs a Guest Service Team Member at Wingstop, you will be responsible for providing authentic, positive, and genuine experiences to our guests. This includes greeting them, answering the phone, taking and delivering orders, and interacting with guests in a friendly and professional manner.Key Responsibilities:Act as the face and...


  • Big Spring, Texas, United States McAlister's Full time

    Key ResponsibilitiesProcess guest orders through the point-of-sale system, collect payment, and ensure timely food delivery to tables.Maintain a clean and organized lobby area, including restocking supplies and wiping down tables as needed.Provide exceptional customer service, responding to guest inquiries and resolving any issues in a professional and...


  • Big Spring, Texas, United States Uncle's Full time

    OverviewAt Uncle's, we're more than just a convenience store - we're a community hub where customers find a welcoming atmosphere and helpful service. As a key member of our team, you'll be responsible for maintaining a clean and organized store, providing excellent customer service, and contributing to a positive shopping experience.ResponsibilitiesCustomer...


  • Spring, Texas, United States Torchy's Tacos Full time

    Customer Service RepresentativeAt Torchy's Tacos, we're looking for a Customer Service Representative to join our Hospitality Team. As a Customer Service Representative, you will be the face of our brand, providing exceptional service to our guests and ensuring they have a memorable dining experience.Key Responsibilities:Provide outstanding customer service,...


  • Spring, Texas, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are a leading pizza delivery company with a passion for providing exceptional customer service. Our team members are the backbone of our success, and we are seeking a Customer Service Representative to join our team.Job SummaryWe are looking for a highly motivated and customer-focused individual to join our team as a Customer...


  • Spring, Texas, United States EZCORP Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing sales and loan payments, and performing opening and closing store duties.Key...


  • Big Spring, Texas, United States DIRECT AUTO INSURANCE COMPANY Full time

    Job DescriptionNational General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as...


  • Spring, Texas, United States EZCORP Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, processing sales and loans, and performing opening and closing store duties. As a member of our team, you will have the opportunity to develop your skills...


  • Big Spring, Texas, United States DIRECT AUTO INSURANCE COMPANY Full time

    Job DescriptionThis is an exciting opportunity for motivated individuals to gain industry experience in a sales and customer support role while preparing to become a Licensed Insurance Sales Agent. Our comprehensive training program includes paid classroom and hands-on training to assist trainees in pursuing State Property/Casualty and Life and Health...


  • Spring, Texas, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a skilled and friendly Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers with U-Haul products...


  • Spring, Texas, United States Sam's Club Full time

    As a Frontline Member Service Representative at Sam's Club, you will be responsible for providing exceptional customer service by assisting members with purchasing decisions, locating merchandise, and resolving member issues. You will also promote Sam's products and services, and assist members with transactions using registers or self-checkout...


  • Spring, Texas, United States Domino's Pizza LLC Full time

    As a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer experiences. Key responsibilities include:Customer Interaction: Greet customers in a friendly and engaging manner, ensuring a positive experience from start to finish.Order Taking: Accurately take customer orders using our Point of Sales...


  • Spring, Texas, United States Sam's Club Full time

    Job Summary: As a Frontline Member Service Representative at Sam's Club, you will provide exceptional customer service by assisting members with purchasing decisions, locating merchandise, and resolving member issues. You will also promote Sam's products and services, and assist members with transactions using registers or self-checkout areas.Key...


  • Spring, Texas, United States VCA Animal Hospitals Full time

    We are seeking a highly skilled and personable Client Service Representative to join our team at VCA Four Seasons Animal Hospital in Spring, TX.The ideal candidate will be responsible for delivering exceptional customer service, scheduling appointments, and ensuring a seamless experience for our clients and their pets.Key responsibilities include:Providing...


  • Spring, Texas, United States The UPS Store #0346 Full time

    Customer Service Expert Wanted!The UPS Store #0346 is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for delivering exceptional customer service to all walk-in customers and telephone inquiries.Key Responsibilities:Provide outstanding...


  • Spring, Texas, United States HEB Grocery Stores Full time

    Food Service Representative OpportunityWe are seeking a skilled Food Service Representative to join our team at HEB Grocery Stores. As a key member of our kitchen staff, you will be responsible for maintaining a well-stocked and well-maintained department, preparing and packaging fresh products, and ensuring all food safety and sanitation standards are...


  • Spring, Texas, United States The UPS Store #0346 Full time

    The UPS Store #0346 is seeking a highly skilled Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for delivering exceptional customer service to all retail customers by receiving and processing packages for courier shipment and operating various equipment and devices. You will also be expected to...


  • Spring, Texas, United States Goldfish Swim School Full time

    About Goldfish Swim SchoolGoldfish Swim School is a leading provider of swim lessons for children aged 4 months to 12 years. Our mission is to teach kids how to swim and be safer in and around the water, while making their experience GOLDEN.Job SummaryWe are seeking a highly motivated and bilingual Customer Service Representative to join our team. As a Front...