Patient Access Specialist
4 days ago
We are seeking a highly organized and detail-oriented Patient Access Specialist - OMFS to join our team at Denver Health. As a key member of our healthcare team, you will be responsible for performing all components of patient registration and discharge into our EPIC system.
Key Responsibilities:- Answer telephone inquiries and screen calls to ensure efficient communication with patients and staff.
- Collect co-payments, point-of-service payments, and other payments, and issue receipts and balance cash drawers.
- Verify and update patient demographics information and billing insurance information for new and existing patients.
- Coordinate bed assignments, transfers, and discharges through various applications and maintain communication with inpatient nursing units and nursing supervisors.
- Call insurance companies for treatment authorization and benefit information.
- Disseminate direct admit information to other Patient Access personnel for proper screening and insurance verification.
- Maintain quality assurance scores of 98% or higher in conjunction with department expectations.
- No high school diploma and/or GED required.
- No experience required.
- Organization and attention to detail.
- Effective communication.
- Ability to problem-solve.
- Ability to prioritize workflow and determine priority.
- Ability to demonstrate professional work behavior by following Denver Health guidelines/policies.
- Ability to multi-task and handle a high volume of tasks at one time.
- Ability to enter data quickly and accurately.
- Ability to complete daily work by the end of the shift.
- Ability to work collaboratively with a team.
- Ability to type 25 wpm.
- Knowledge of Microsoft Office Suite.
- Familiarity with Epic.
- Outstanding benefits, including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans.
- Free RTD EcoPass (public transportation).
- On-site employee fitness center and wellness classes.
- Childcare discount programs and exclusive perks on large brands, travel, and more.
- Tuition reimbursement and assistance.
- Education and development opportunities, including career pathways and coaching.
- Professional clinical advancement program and shared governance.
- Public Service Loan Forgiveness (PSLF) eligible employer and free student loan coaching and assistance navigating the PSLF program.
- National Health Service Corps (NHSC) and Colorado Health Service Corps (CHSC) eligible employer.
- Respect.
- Belonging.
- Accountability.
- Transparency.
Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation. We are a mission-driven organization that has provided billions in uncompensated care for the uninsured. We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents, and contributions reflective of the needs of our community.
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