Store Manager
6 days ago
Job Description
At Steve Madden, we are seeking a highly motivated and experienced Store Manager to join our team. As a Store Manager, you will be responsible for overseeing all staff and operations, as well as maintaining the overall presentation of the store.
Responsibilities
• Develop and lead a high-performance team that reflects the company's values.
• Regularly share the company's vision and mission with the team and customers.
• Create an environment of growth, accountability, and inclusivity through development, performance management, training, and consistent coaching.
• Maintain excellent standards and solid product knowledge, including merchandise promotions, test merchandise, and advertising efforts.
• Lead staff and oversee store operations, maintaining the store environment to achieve sales, service, organization, customer satisfaction, and profitability goals.
• Select and hire qualified candidates who reflect the company's values.
• Maintain all safety and operational standards.
• Possess retail operations knowledge, including sales, customer service, merchandising, inventory control, and store budget preparation.
• Ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directives.
• Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
• Display organizational skills with the ability to coordinate people, resources, and services to address business goals and needs.
• Process information or merchandise through the computer system and POS register system.
• Be flexible and occasionally perform work outside your specific role.
Requirements
• Minimum of 4-6 years of retail experience, including staff supervision.
• High school diploma or equivalent.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Strong verbal and written communication skills.
• Knowledge of retail operations, including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
• Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Benefits
• Medical, Dental, Vision Benefits & Flexible Spending Accounts.
• Life & Short/Long-Term Disability Benefits.
• 401K Eligibility over the age of 21 with Company match after 6 months of employment.
• Paid time off benefits, including paid vacation, sick time, voting.
• Virtual Health Care.
• 50% off employee discount and 40% off immediate family discount.
• Friends and Family Discount Events.
• Free shoe every season/quarter.
• Employee Assistance Program.
• Tuition Reimbursement Program.
• Career Growth.
• Employee Referral Program.
• Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report.
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