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Customer Service Ambassador
2 months ago
Job Summary:
As a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our valued customers. Your primary goal will be to create a welcoming and inclusive store environment, ensuring that every customer feels valued and supported.
Key Responsibilities:
- Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Greet customers and assist them in selecting merchandise, offering personalized recommendations and suggestions.
- Process cash register transactions accurately and efficiently, handling customer payments and returns.
- Stay up-to-date on store inventory, promotions, and sales, using this knowledge to inform customers and drive sales.
- Work collaboratively with the store team to maintain a clean and organized store environment, adhering to company standards and policies.
Requirements:
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Ability to work in a fast-paced retail environment, handling multiple tasks and priorities simultaneously.
- Basic math skills and accuracy with handling cash and operating a cash register.
- Ability to stand for long periods, lift up to 25 pounds, and move freely throughout the store.