Customer Service Representative
4 weeks ago
At VIMO INC, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences and providing technical support to our clients.
Key Responsibilities:
- Manage customer accounts and provide technical support
- Deliver the highest level of customer service experience consistently
- Application Data Entry
- Online chat inquiries as assigned
- Interpret and follow defined procedures and policies
Requirements:
- Moderate to Advanced computer skills
- High level of comfort learning new technology
- High level of professionalism
- Excellent verbal and written communication skills
What We Offer:
- Paid Training
- Full-Time, Seasonal temp-to-permanent roles
- Performance and attendance-based incentives, in addition to the base pay
- The convenience of working from home
- Collaborative and supportive team environment
- 401K Match
- Individual Coverage HRA (ICHRA)
- Paid time off (PTO)
Preferred Experience:
- Previous experience in customer support or technical support role
- Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
- Previous experience in a Call Center
- Familiarity with CRM systems and practices
About VIMO INC:
VIMO INC is a leading provider of health insurance solutions. We are committed to delivering exceptional customer experiences and providing innovative solutions to our clients.
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