Communication Expert

2 days ago


Austin, Texas, United States EMC Ltd Full time

**Job Overview:** Are you looking for a challenging and rewarding career in customer service? Do you enjoy working in a dynamic environment where every call brings a new challenge? Join EMC Ltd as a Communication Expert, where you'll work with a variety of clients and make a real difference by delivering exceptional service.

**About the Role:** As a Communication Expert, you will be the primary point of contact for customers, representing a range of exciting clients across different industries. You will handle inbound calls, respond to customer inquiries, resolve issues, and provide product information while engaging with customers to build trust and deliver memorable service experiences.

**Key Responsibilities:

  • Handling inbound calls and responding to customer inquiries;
  • Resolving customer issues in a timely and professional manner;
  • Providing accurate product information and recommendations;
  • Engaging with customers to build trust and loyalty;
  • Collaborating with colleagues to ensure seamless workflow.

**Requirements:** To succeed as a Communication Expert, you must have strong communication skills, a customer-focused attitude, and adaptability. Basic computer skills and familiarity with CRM systems are a plus. We offer a comprehensive training program to set you up for success. The estimated salary for this role is $50,000 - $60,000 per year, depending on experience.



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