Veterinary Clinic Representative

3 weeks ago


Atlanta, Georgia, United States Heartland Veterinary Partners LLC Full time
About Our Clinic

At Heartland Veterinary Partners LLC, we're dedicated to providing top-notch care for your furry friends. Our team of experienced veterinarians and support staff are committed to delivering exceptional service and ensuring your pet receives the best possible care.

Job Summary

We're seeking a highly skilled and compassionate Client Service Representative to join our team. As a key member of our front desk staff, you'll be responsible for providing an exceptional experience for our clients and patients. This includes managing practice reception, maintaining veterinary medical records, and performing administrative tasks.

Key Responsibilities
  • Lead practice opening and closing procedures
  • Ensure public areas are clean and presentable
  • Process cash, checks, and credit card payments
  • Schedule appointments and update client/patient files
  • Prepare and send client correspondence
  • Perform backup of computer system and oversee daily business posting
  • Welcome clients and patients with a warm and friendly demeanor
  • Handle emergency situations with care and patience
Requirements
  • Full-time position
  • Ability to work weekends
  • High school diploma or equivalent
  • Previous veterinary experience preferred
  • Client satisfaction references preferred
Benefits
  • Paid time off
  • Health insurance, dental insurance, and vision insurance
  • Retirement benefits or accounts
  • Bonus incentive
  • Flexible work schedules
  • Career and professional development
  • Employee Assistance Program
  • Employee Referral Program


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