Customer Service Specialist

3 weeks ago


Madisonville, United States Tchefuncte's Restaurant Full time
Customer Service Representative

We are seeking a Customer Service Representative to join our team at Tchefuncte's Restaurant. As a key member of our Front of House staff, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner.

Responsibilities
  • Greet customers and take food/beverage orders
  • Accurately input orders into a POS system
  • Deliver food orders from the kitchen to customers' tables rapidly and accurately
  • Act as the contact point between Front of House and Back of House staff
  • Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
  • Remove dirty dishes and utensils
  • Answer guests' questions about ingredients and menu items
  • Inform restaurant staff about customers' feedback or requests
Qualifications
  • Previous experience in the restaurant industry is a plus, but not required
  • Understanding of hygiene and food safety rules
  • Physical ability and stamina to carry heavy trays and stand for long hours
  • Availability to work various shifts, including weekends
  • Multi-tasking abilities
  • Good oral communication skills
  • Ability to remain calm and professional in a fast-paced work environment

$12-$15 per hour. Opportunities include working in a fun and vibrant atmosphere, enjoying the Northshore's best life at The Anchor.



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