Customer Service Representative

4 days ago


Madisonville, Tennessee, United States Zaxby's Full time

Company Overview:

Zaxby's is a fast-casual restaurant chain that prides itself on delivering an exceptional dining experience to its guests. As a Cashier, you will be the face of our brand and play a crucial role in ensuring our customers have a great time at our establishment.

Job Description:

We are seeking a highly motivated and enthusiastic individual to join our team as a Cashier. As a Cashier, you will be responsible for providing excellent customer service, taking orders, handling payments, and maintaining a clean and welcoming environment. You will also assist with kitchen and back-of-house tasks as assigned.

Estimated Salary: $13.00 per hour

Responsibilities:

  • Provide friendly and enthusiastic service to all guests
  • Promptly greet guests as they enter and thank them as they leave
  • Maintain awareness of current promotions and explain menu items to guests
  • Accurately complete orders and guest transactions
  • Enter guest orders into the point-of-sale system and handle cash payments
  • Count and verify tills, and record totals appropriately
  • Maintain a clean and safe environment, including the dining room, counters, bathrooms, and building exterior
  • Assist with kitchen and back-of-house tasks as assigned

Benefits:

  • FREE Meals On Shift & 50% Off Meals Off Shift
  • Flexible Schedule
  • Early Access to Pay
  • Paid Training
  • Opportunities to Advance

Capability Requirements:

  • Sit, stand, and walk continuously
  • Occasionally stoop, bend, crouch, or climb, including the use of ladders
  • Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
  • Continuous use of hands and wrists for grasping and fine manipulation
  • Communicate proficiently through speech, reading, and writing


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