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Consumer Sales Representative-Retail

2 months ago

Bend, Oregon, United States TDS Cable Operations Full time

Job Summary

TDS Cable Operations is seeking a highly motivated and customer-focused Consumer Sales Representative-Retail to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales results through strategic product promotions and upselling.

Key Responsibilities

  • Deliver Sales Results: Exceed or meet monthly sales goals of strategic products such as Voice, High Speed Data, TV, and Internet Content Product offerings.
  • Delight and Retain Existing Customers: Consistently provide exceptional customer service on all billing inquiries, seasonal service requests, toll inquiries, and other miscellaneous inquiries.
  • Consult with Customers: Identify customer technology needs and offer TDS product solutions they may not currently have and/or offer at a better value.
  • Follow Cash Management Procedures: Ensure accuracy in all cash and payment handling from customer to deposit.
  • Stay Current with Promotions and Products: Keep up-to-date with promotions, products, and technology necessary to exceeding or meeting sales goals.

Requirements

  • 1+ Years Experience: In a sales or customer service role.
  • 2+ Years Computer Experience: May include order applications, Microsoft Outlook, Word, or Excel.
  • Attendance Guidelines: Must follow TDS attendance guidelines to meet business needs, including obligations to customers and their needs.

Benefits

TDS Cable Operations offers a comprehensive benefits package, including medical, dental, vision, life insurance, a 401(k) plan, and paid time off benefits such as vacation, sick leave, seven paid national holidays, and one floating holiday. Short Term Disability and Long Term Disability coverage is also available for associates working 30 or more hours per week, and Education Assistance is available to full-time associates.

Equal Employment Opportunity

TDS Cable Operations is an equal opportunity employer and values diversity and inclusion. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.