Customer Service Liaison

7 days ago


Oakland Gardens, United States Joe Bonura - State Farm Agent Full time
Role Description

We are looking for a Customer Service Liaison to join our team at the Joe Bonura Agency. As an Account Representative, you will be responsible for managing customer relationships and acting as a liaison between customer needs and agency departments. You will work closely with customers to understand their needs and provide them with tailored solutions. This is a fantastic opportunity for a sales-minded professional to grow their career while making a positive impact on our community. As an attentive and sociable individual, we are eager to have you join our team and contribute to our mission of providing exceptional customer service.

Key Responsibilities:
  • Establish strong customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
Benefits and Salary: We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, plus commission/bonus opportunities. Additionally, we provide sponsoring for licensing, checkpoint bonuses, company equipment, paid time off, and growth potential/opportunities for advancement within the agency.

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