Identity Verification Specialist

21 hours ago


West Haven, Connecticut, United States Citizant Full time

Citizant is a leading provider of professional IT services to the U.S. government, seeking talented individuals to support critical identity verification initiatives.

Job Description

This role involves managing enrollment processes for Personal Identity Verification (PIV) cards, ensuring accurate and efficient collection of biometric data, personal information, and other required documentation. As an Identity Verification Specialist, you will verify the authenticity of provided documents and ensure adherence to established guidelines and regulations.

You will be responsible for:

  • Scheduling appointments and coordinating the enrollment process for PIV cards
  • Collecting and documenting personal information, biometric data, and other necessary details from applicants
  • Verifying the authenticity of provided documents and ensuring compliance with established protocols
  • Maintaining accurate records of the enrollment process and tracking applicant status

To succeed in this role, you must have excellent interpersonal and communication skills, attention to detail, and the ability to handle confidential information with discretion. Prior experience in customer service, administrative roles, or similar positions is advantageous.

Requirements

We are looking for candidates who possess:

  • Experience with Microsoft Excel for data management and coordination
  • Ability to adapt to changing security procedures and requirements
  • Prior experience in a similar role, customer service, or administrative position may be advantageous
  • Attention to detail and strong organizational skills
  • Excellent interpersonal and communication skills
  • Ability to handle confidential information with discretion

A high school diploma or GED certification is required. US Citizenship is mandatory, and a Public Trust/MBI clearance or the ability to obtain one is also necessary.

Estimated Salary Range: $41,100 - $48,700 per year

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