Automotive Department Head

5 days ago


Tampa, Florida, United States Midas TAMPA Full time
Job Summary
Midas Tampa is seeking an experienced Automotive Assistant Store Manager to oversee the daily operations of our retail store. As a key member of our team, you will be responsible for managing and directing all service department activities, ensuring exceptional customer service, and promoting shop services.

In this role, you will:
  • Deliver outstanding customer service by listening to and consulting with customers.
  • Oversee complete vehicle inspections, making comprehensive recommendations and building repair orders.
  • Lead, manage, and train a team of technicians while maintaining inventory counts and facility cleanliness.
  • Supervise up to ten employees, overseeing their work and providing guidance as needed.

Key Responsibilities:
  • Manage and direct all service department activities, including vehicle inspections, repairs, and maintenance.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues promptly.
  • Lead and manage a team of technicians, providing training and guidance to ensure high-quality work.
  • Maintain accurate records of customer interactions, repair orders, and inventory levels.

Requirements:
  • Bachelor's degree in Business Administration or related field.
  • Minimum 5 years of experience in a leadership role, preferably in the automotive industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and meeting deadlines.
  • Valid driver's license.

Salary Estimate:$65,000 - $80,000 per year, depending on experience.

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