Healthcare Support Specialist
5 days ago
Integrated Medical Services is a leading healthcare provider in Phoenix, dedicated to delivering high-quality innovative health care. Our team of 500 employees is united by a shared commitment to excellence and innovation. As a Front Office Representative, you will play a crucial role in providing exceptional customer service to our patients and supporting our clinical staff.
Responsibilities:
- Manage physician clinic schedules to ensure smooth operations
- Welcoming patients and providing information on services available, payment categories, and billing procedures
- Performing various front office tasks including check-in and check-out, answering phones, scheduling, and filing
- Covering responsibilities such as scanning documents into Athena, communicating patient problems/complaints to the practice manager, and overseeing petty cash and closing batches
Requirements:
High School Diploma or equivalent, at least 1 year of customer service skills and experience, previous experience with Athena system a plus, excellent customer service and communications skills, and ability to plan, coordinate, and organize front office tasks and workflow.
Why Join Us?
We offer a generous compensation package including medical, dental, and vision benefits, 401k participation and match available day one, paid time off, and Arizona Paid Sick Leave. If you're passionate about delivering exceptional patient care and working in a dynamic, supportive environment, join our team today
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