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Rental Operations Coordinator
2 months ago
Job Title: Rental Operations Coordinator
**Job Summary:**
We are seeking a highly organized and detail-oriented Rental Operations Coordinator to join our team at Ironclad Environmental Solutions. As a key member of our operations team, you will be responsible for managing and processing rental/sales agreements, assisting with dispatching, and assigning field teams with a safety-first mindset.
**Key Responsibilities:**
* Book equipment orders for customers via inbound calls, providing exceptional customer service and answering questions about equipment and additional items.
* Work closely with the operations and sales teams to prepare documentation for customer contract setup, shipping, and returns.
* Distribute daily assignments to field teams and ensure that all returned and/or off-rented equipment is properly documented.
* Maintain branch inventory of all equipment and track and manage the quality control of all equipment.
* Provide backup support to other team members in the office as needed and suggest ideas to improve branch efficiency.
* Travel to other facilities as necessary.
**Requirements:**
* College degree or equivalent experience.
* 3+ years of experience in the rental industry, customer service, or billing, preferred.
* 1-2 years of data entry experience.
* Exposure to standard concepts of scheduling and dispatching.
* Exposure to DOT and state-specific safety regulations helpful.
* Strong communication skills, both verbal and written.
* Strong MS Excel experience preferred.
**About Us:**
At Ironclad Environmental Solutions, we provide waste management services and specialty-containment solutions to a wide range of industrial sectors throughout the US. We offer a supportive work environment, generous benefits, and extensive career growth and development programs. If you're reliable, trustworthy, and not afraid to get hands-on to deliver for people who depend on you, then you will thrive on our diverse and talented team of professionals.
**Equal Employment Opportunity:**
Ironclad Environmental Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.