Evening Operations Supervisor
2 months ago
The Evening Operations Supervisor is responsible for ensuring that all aspects of the closing shift run smoothly and efficiently. This role requires a dedicated individual who can maintain high standards of service and product quality while managing a team in a fast-paced environment.
Key Responsibilities- Welcome every customer with a friendly and genuine demeanor.
- Process orders and serve food and beverages in a timely and courteous manner.
- Utilize the complete point-of-sale system and other necessary software proficiently.
- Take ownership of the cash drawer and ensure accurate transactions.
- Maintain cleanliness in work areas and ensure that all equipment and supplies are organized.
- Adhere to and enforce all safety regulations and procedures.
The Evening Operations Supervisor at Aver's Pizza is expected to achieve the first $100.00/hour in sales during kitchen operations. Additional staff will be scheduled as sales increase.
Delivery times should average under 20 minutes when adequately staffed and trained, with fewer than 10% of deliveries exceeding 25 minutes. All pizzas should be made within an average of 3 minutes, and cash discrepancies should remain within $5.00 at the end of each shift.
Qualifications- A high school diploma or equivalent is preferred.
- Strong verbal and written communication skills.
- Experience with point-of-sale systems and cash handling.
- Physical stamina to stand for extended periods and lift heavy items as necessary.
- Availability to work evenings, weekends, and holidays.
The ideal candidate will possess a friendly and outgoing personality, with the ability to manage stress and prioritize tasks effectively. A thorough understanding of local streets and city layout is essential for efficient delivery routing.
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