Patient Access Coordinator

3 days ago


Mansfield, Ohio, United States Nationwide Children's Hospital Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Nationwide Children's Hospital. As a Patient Access Representative, you will be responsible for providing exceptional customer service to patients and families, registering patients, and ensuring accurate demographic and insurance information.

Key Responsibilities
  • Provide excellent customer service to patients and families, applying best practices and standard operating procedures.
  • Interview and register patients in registration areas, obtaining accurate demographic, insurance, and physician information.
  • Screen customer data to ensure patient eligibility for insurance and verify pre-certification and physician referral requirements.
  • Assist in identifying self-pay patients and referring them to financial assistance when applicable.
  • Establish and maintain open communication with all departments that Patient Access interacts with and clinical staff in those areas.
Requirements
  • High school graduate, Associates Degree preferred.
  • Demonstrated computer skills with the ability to navigate most current technology systems.
  • Strong administrative skills required.
  • One-year previous healthcare experience preferred.
About Us

Nationwide Children's Hospital is a place where passion meets purpose. We are committed to building, sustaining, and evolving an inclusive and equitable environment. We are seeking individuals who live our values and want to share their experiences and efforts in support of our collective mission.



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