Host/Hostess - Front of House Team Member

3 days ago


Westminster, Colorado, United States Maggie's Restaurant Full time
Job Summary

Maggie's Restaurant is seeking a skilled and friendly Host/Hostess to join our team. As the first point of contact with our customers, you will be responsible for providing a positive and welcoming experience.

Key Responsibilities
  • Manage the front of house area, ensuring a clean and organized environment for guests.
  • Greets and seats guests, takes reservations, and handles phone calls in a professional and courteous manner.
  • Assists servers with taking orders, serving food and drinks, and handling customer requests.
  • Maintains knowledge of menu items, prices, and promotions to provide excellent customer service.
  • Works effectively in a fast-paced environment, multitasking and prioritizing tasks to meet customer demands.
  • Provides exceptional customer service, ensuring a positive experience for all guests.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a restaurant or customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing situations.
  • Flexibility to work a variety of shifts, including days, evenings, and weekends.
Physical Demands
  • Regularly stands, walks, and interacts with guests and staff.
  • Light to medium lifting required, up to 50 pounds.


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